Croydon Health Services Trust and Patienteer awarded the Best Patient Safety Initiative in A&E at the HSJ Patient Safety Awards

On Tuesday 2nd July, the Patienteer team and Croydon Health Services Trust attended the HSJ Patient Safety Awards in Manchester, having been nominated for the Best Patient Safety Initiative in A&E award. And we’re delighted to share that, we won!

The HSJ Patient Safety Awards explores themes across shortlisted projects including innovation and technology, patient-centricity and collaboration. Croydon Health Service’s winning submission highlighted their use of Patienteer’s unique and innovative real-time analytics software to co-ordinate the department and reduce the time taken for critical imaging diagnostics.

Croydon Health implemented the Patienteer system last year and within just three months, found that the time to complete imaging in A&E had reduced considerably for high-priority cases, completing the process in as little as 38 minutes, which once used to take up to 2.5hrs. Our system has since been adopted within site management and will soon be on the wards.

The award was presented to Croydon Health and Patienteer with a speech from the award presenter, who noted that “the judges felt that the award should go to this innovation; an impressive collaborative quality improvement project which could be easily spread beyond the ED and to other Trusts.”

Craig Burke, CEO of Patienteer, said: “We are so happy to have picked up this award as it solidifies the incredible hard work and dedication all those involved have put in. Our partnership with Croydon Health means the Emergency Department team can make decisions on patient care much earlier, and patients are subject to fewer delays, which has proved crucial for very ill patients.

“It’s incredibly humbling to be a part of this award win, and to have won against so many other great entries, is a fantastic feeling.

HSJ bureau chief for quality and patient safety, Shaun Lintern, commented: “Each of the winners exemplify the best of the NHS: working to improve the safety of their services and to deliver higher quality of care to their patients.

“It was a privilege to celebrate with the winners and I hope other organisations and teams can learn from their example as we raise the bar on safety.”